FAQ
THE SECTION BELOW CONTAINS
COMMONLY ASKED QUESTIONS ABOUT
OUR SERVICES.
HOW LONG DOES IT TAKE TO RECEIVE THE
RESULTS OF THE CRIMINAL BACKGROUND
CHECK?
On average the background check can takes 7-10 days to
receive in the mail by the applicant, and the requesting agency
will receive their copy of the results within 72 hours.
WHAT DO I NEED TO BRING WITH ME WHEN
BEING FINGERPRINTED?
You must bring one form of VALID government issued
photo ID showing your name and date of birth. You are
also responsible for providing the appropriate Agency
Authorization Number which should be supplied by the
agency and/or company requesting the background check,
along with the corresponding ORI number. If you fail to
provide this information, it is the fingerprint technician’s
discretion whether they will fingerprint you using Livescan
or not.
1A Fingerprinting does not assume any responsibility for
the failure of the background results getting to the
appropriate requesting agency if you do not give us the
information or give us the incorrect information.
WHAT TYPES OF PHOTO ID’S DO YOU ACCEPT?
We will accept any of the following VALID photo ID cards that
are printed with your name and date of birth: If you aren’t sure
about the photo ID you have, please contact us first. Photo ID’s
must be VALID and not expired.
*PASSPORT (both US and Foreign Passports excepted)
*DRIVER’S LICENSE (any US state or Foriegn license)
*IDENTIFICATION CARD (any US State issued ID Card -
No organizations or private company ID’s )
*PERMINENT RESIDENT CARD (For non-US Citizens)
**MILITARY ID - CAC Card (Active Duty, Reserves,
National Guard, Dependent, and Retired Military)
**MILITARY ID’S can only be used for Notary Services.
It can not be used as identification for Fingerprinting services.
We are required to make a copy of the presented form of ID
for fingerprinting, and it is illegal to copy or reproduce a
military ID card.
WHAT DO I DO IF MY FINGERPRINTS ARE
REJECTED?
If you were fingerprinted at 1A Fingerprinting, and you
received a letter from the FBI (or any other agency) stating
that you need to be re-printed, you need to bring the letter
to us and we will re-print you at no charge. If you were
fingerprinted by another fingerprint provider, the other
provider will re-print you at no-charge per CJIS policy. If you
cannot do that for any reason, we will be happy to fingerprint
you for our normal fingerprinting charge. Feel free to
contact us with any questions.
WHAT DO I DO IF I PROVIDED YOU WITH THE
WRONG AGENCY AUTHORIZATION CODE OR
ORI NUMBER?
If you were fingerprinted at 1A Fingerprinting, and you gave
us an incorrect Agency Authorization code or ORI number,
you will be required to pay another processing fee, but not the
background fee(s). If CJIS has already processed the request
you will be required to pay the full fee.
IF I WAS JUST FINGERPRINTED WITHIN THE
LAST 3 MONTHS CAN 1A FINGERPRINTING
RETRIEVE MY OLD FINGERPRINTS FROM THE
COMPUTER AND REUSE THEM FOR ANOTHER
BACKGROUND CHECK?
Even though the fingerprint records are still in the computer
for approximately 90 days, 1A Fingerprinting is prohibited
from re-using/submitting old fingerprints & information for
a new background check. 1A Fingerprinting will not print out
fingerprint cards from previous transactions. The applicant
is required to have the fingerprints taken again at the time
of the transaction.
FOR INKED FINGERPRINTS DOES 1A
FINGERPRINTING PROVIDE THE NECESSARY
CARDS?
1A Fingerprinting can provide you with fingerprint cards
depending on the reason fingerprinting. The only cards
that 1A Fingerprinting has in the office is the standard FBI
FD-258 cards (Blue and White Card).
CAN I OBTAIN FINGERPRINT CARDS FROM 1A
FINGERPRINTING TO BE PRINTED IN ANOTHER
LOCATION, OR BY ANOTHER AGENCY?
1A Fingerprinting only supplies fingerprint cards to customers
who use our service. Fingerprint cards will not be given out
or sold to individuals not using 1A Fingeprinting services.
Individuals wishing to obtain fingerprint cards may contact
CJIS for more information on aquiring the cards.
DOES 1A FINGEPRRINTING MAIL OUT
COMPLETED FINGERPRINT CARDS IF
REQUESTED BY THE APPLICANT OR
REQUESTING AGENCY?
1A Fingerprinting does not mail out the completed
fingerprint cards.
CAN ANYONE HAVE LIVESCAN FINGERPRINTS
TAKEN?
Livescan can only be utilized for designated State of Maryland
& FBI Background checks. Livescan can’t be used for out of
state background checks. The applicant must provide the
appropriate authorization codes and ORI numbers associated
with the type of background check that the applicant is
requesting.
WHAT TIMES AND DAYS CAN I GET DOCUMENTS
NOTARIZED (WHEN IS THE NOTARY AVAILABLE)?
Everyone on our staff at the Halethorpe and Bel Air locations
are commissioned as a Notary Public and any time that the
office is open we have a Notary available.